Shipping and Delivery

Order processing time is typically 1-3 business days, excluding weekends and holidays. Due to potential order volumes or unforeseen circumstances, minor delays may occasionally occur. We appreciate your patience and understanding.

While we prioritize expedited shipping, please note that delivery times may vary. We cannot guarantee specific delivery dates and cannot be held responsible for delays during transit. If a significant delay occurs, please use your tracking number to contact your local postal service for additional information. Once an order is in transit, we have the same tracking information as you. For delivery-related issues, we recommend contacting the carrier directly.

Important notice:

  • It may take up to 48 hours for tracking information to be available (holidays may delay updates).
  • You can access the shipment tracking portal Here.

Estimated delivery times:

  • US & Europe: - Insured Shipping (against theft, lost and damage) 6 - 10 business days
  • Other countries and regions: - Insured Shipping (against theft, lost and damage) 7-20 business days

Shipping rates:

  • US & Europe: - Insured Shipping (against theft, lost and damage) $7
  • Other countries and regions: - Insured Shipping (against theft, lost and damage) $15

Free Shipping: Available on orders over $50 (US & Europe only)

Shipping Locations: Orders will ship from our warehouses in the US, Asia, or Europe, depending on stock availability at the nearest location.

International Orders: Please note that import duties, taxes, and brokerage fees are not included in the product price or shipping charges. These charges are the responsibility of the recipient and, if applicable, will be collected upon delivery. We recommend that you contact your country's customs office for more information about any potential additional costs.

Order Changes & Cancellations: Due to our streamlined shipping process, it is challenging to change or cancel an order once it has been placed. If you would like to return an item, please review our Returns Policy after you receive your order.

For further assistance, please contact us at  info@reflexnu.com

Thank you for shopping with us!